Common Questions, Answered First

Usually, yes. We take over existing systems all the time. If the cameras and cabling are in good shape, we would rather repair and upgrade than sell you a full replacement you do not need.

Both. We install for houses, gated neighborhoods, and rental properties as well as commercial buildings, warehouses, churches, schools, and healthcare facilities.

It depends on the property and how much coverage you need, which is exactly what the free site walk and camera map are for. You get a written quote tied to the map, with no obligation.

Yes. Every system we install comes with mobile access, and we set it up and test it on your phone before we leave.

A basic residential setup is usually done within a few hours. A larger commercial or multi-building installation may take a full day or more. We work to keep disruption low while we are on site.

Yes. Tulsa Surveillance Technologies holds Oklahoma Alarm License No. AC440731 and carries liability insurance.

Call us. Because we installed it and know your setup, most issues get diagnosed on the phone before anyone rolls a truck.

For cameras on your own property, no permit is normally required in Tulsa or the surrounding cities. Alarm systems that will be monitored or that dispatch police can require a city alarm permit; Tulsa, for example, registers alarm users. We tell you on the walk if your system falls into that category.

Oklahoma is a one-party consent state for audio, which means you can record conversations you are part of, but recording other people’s private conversations is a different matter. Most of our commercial systems record video only. If you want audio at a register or a reception desk, we will talk through where it is appropriate and recommend you confirm with your attorney.

As long as the recorder has room for. We size storage to your retention goal, typically 30 days for a home or small business and longer where an insurer, a school district, or a landlord requires it. The quote states the retention in days so there are no surprises.

Yes. Recording happens on the recorder or on the camera itself, not in the cloud, so footage keeps being saved during an outage. Remote viewing on your phone comes back when the connection does. Cloud-only platforms are the exception and we tell you when a design depends on one.

Yes, and because we installed the original system we know what the recorder and the network can take. Adding a camera to a run we pulled is usually a short visit. The camera map is updated so it still matches what is on the wall.

Live video monitoring is available through the AI platforms we install, such as CHeKT and Evolon, where a verified event goes to an operator who can issue a warning or dispatch police. Ask on the walk whether your property is a fit and what it costs per month.

Tulsa and the greater Tulsa metro, including Broken Arrow, Jenks, Bixby, Owasso, Sand Springs, Sapulpa, Catoosa, and Glenpool. If you are a little outside that, call and ask.

Yes. For a home we install video doorbells and smart locks alongside the cameras, and for a business the same job is usually an intercom and an access control reader at the door.

A dome sits in a protective bubble and is hard to tamper with, which suits ceilings and public areas. A turret is a ball in a mount, easy to aim and less prone to glare from infrared at night. A bullet is the long visible housing that says “you are on camera” and reaches further down a drive or a fence line. We mix them on most properties.

All the time. Send photos of the cameras and the recorder, or book a walk, and we will test what you have and tell you what is worth keeping. There is no charge to look.

By check or major credit card. The standard terms are half on acceptance of the quote and the balance within thirty days of completion, as set out in our terms of sale and service.

Axis Communications, Hanwha, Digital Watchdog, Uniview, and Hikvision for cameras, Brivo for access control, Eagle Eye for cloud video, Ubiquiti where a network is part of the job, and Qolsys and ELK for alarm panels. We are dealers across all of them and choose per position rather than per catalog.

A technician calls back the same business day, and the site walk is usually within a few days. Service calls for existing customers are same-day where the schedule allows, and most are diagnosed on the phone first.

They should be, and in most workplaces and rentals signage is the simplest way. Cameras belong in common areas and at entrances, never in bathrooms, bedrooms, or anywhere a person reasonably expects privacy. We design to that line and say so on the map.